Refund policy
Return & Refund Policy
Nugenix offers a satisfaction guarantee on eligible purchases.
For standard shipping orders, products must be unopened and returned in their original packaging. Customers must contact Customer Service within 90 days of purchase to request a Return Merchandise Authorization (RMA) number. The RMA number must be clearly marked on the outside of the return package.
Returns submitted without an RMA number may not be accepted. Customers are responsible for return shipping costs.
Once an eligible return is received and approved, the refund will be issued to the original payment method. Refund processing generally takes 3–5 business days, depending on the customer's bank or payment provider.
For Auto-Ship / Refill and Save orders, Nugenix provides a 30-day satisfaction guarantee on eligible products.
Customer Service:
Email: HoqueRaju328.@gmail.com
U.S. Return Address:
Nugenix
2323 South 3600 West, Suite 1
West Valley City, UT 84119
United States